See the whole system
Map the people, process, data, bottlenecks, incentives and outcomes behind an ambiguous client problem.
AI value happens after the demo. We work with client teams until a better workflow is understood, built, adopted and used every week. That takes consulting judgement, project discipline, product instinct and the ability to teach—not just knowledge of AI tools.
You will own the client journey from discovery through adoption. Working alongside a Forward Deployed Engineer where technical depth is needed, you will turn ambiguous business problems into clear workflow opportunities, align stakeholders, test what works, enable users and keep iterating until the client sees measurable value and recommends us.
Map the people, process, data, bottlenecks, incentives and outcomes behind an ambiguous client problem.
Use frontier AI models to prototype better workflows and partner with an FDE when a solution needs production engineering.
Create the plan, manage risks and decisions, keep stakeholders aligned and move the work to closure.
Facilitate practical sessions, coach users and create the playbooks that help new behaviours stick.
Track weekly use, learn where the workflow breaks and improve it until it becomes part of normal work.
Take responsibility for business impact, client experience and NPS—not simply completion of activities.
You prefer strategy without execution, training without implementation, or project tracking without responsibility for whether the client's behaviour actually changes.
You independently own multiple client deployments with confident stakeholders and clear plans.
At least three valuable client workflows are in consistent weekly use.
Clients report strong value and NPS, and each engagement improves our repeatable delivery method.
Performance-linked incentives are available based on the outcomes the role owns.
All roles are eligible for performance-linked incentives. The structure depends on the role and the outcomes it owns.
A CV is useful; a concrete example is better. You will not be asked to do unpaid client work.